Help & Support

Getting Started

Welcome to In His Steps! This section will help you get started with the app and understand its features.

About the App

In His Steps is your daily Scripture companion featuring:

Daily readings with reflections from members of CFC ministries

Audio narration for meditative listening

Personal journal for your spiritual notes

Prayers and Bible readings

Background music for prayerful reflection The app is designed to help you develop a deeper relationship with God through daily Scripture engagement.

Creating an Account

To create an account: 1. Open the app and tap 'Login' 2. Tap 'Create Account' 3. Enter your email address, full name, and password 4. Tap 'Register' 5. Check your email for verification (if required) 6. You can now log in and start using the app Your account allows you to sync preferences across devices and access premium features.

Subscription FAQs

Device Management

Learn how to manage your devices and understand device limits.

Device Limits

Each In His Steps subscription allows use on up to 2 devices simultaneously. This includes any combination of iOS, Android, or web devices. The limit ensures fair use and helps us manage server resources.

Managing Your Devices

To manage your devices: 1. Go to Settings > Manage Devices 2. Log in if prompted 3. View all your active devices with names and last-used dates 4. Tap 'Deactivate' next to any device you no longer use 5. Confirm deactivation You can now log in on a new device.

What happens if I reach the device limit?

If you try to log in on a 3rd device, you'll see a message listing your active devices and must deactivate one before proceeding. This protects your account from unauthorized access.

App Features

Learn how to use the main features of In His Steps.

Daily Readings

Access today's reading from the home screen. Premium features include:

Audio narration: Tap the play button to listen

Choose your narrator in Settings > Narrator Voice

Adjust playback speed and volume in Settings > Audio Controls Swipe right or left to navigate between dates.

Personal Journal

Create your own spiritual reflections: 1. Go to the Journal section 2. Tap the + button to create a new entry 3. Add a title, date, and your thoughts 4. Save your entry 5. Edit or delete entries anytime Your journal entries are stored privately on your device.

Audio Controls (Premium)

Premium users can customize their audio experience:

Narrator Voice: Choose from different voices in Settings > Narrator Voice

Reading Speed: Adjust from 0.5x to 1.5x speed

Reading Volume: Control narration volume

Background Music: Adjust music volume independently Access all controls in Settings > Audio Controls.

Customization

Personalize your reading experience:

Font Size: Adjust text size in the reading screen

Theme: The app automatically applies the current theme

Audio Settings: Configure narrator, speed, and volume in Settings

Account & Login

Troubleshooting

Payment & Billing

Privacy & Security

Contact Support

We're here to help! If you couldn't find the answer to your question above, please reach out to our support team.

Email Support

For fastest response, email us at: support@cfcablaze.com Please include:

Your registered email address

Device type (iPhone/Android/Web)

App version (found in Settings)

Detailed description of your issue We typically respond within 1-2 business days.

Response Times

Email inquiries: 1-2 business days

Premium subscribers: Priority support with faster response times

Technical issues: We work to resolve these as quickly as possible

Billing questions: May take 2-3 business days to resolve

What to Include in Your Message

To help us assist you faster, please include: 1. Your registered email address 2. A clear subject line (e.g., 'Payment Issue', 'App Crash') 3. Detailed description of the problem 4. Steps you've already tried to fix it 5. Screenshots if the issue is visual 6. Device type and operating system version